Answers before and after you get started.
Find the right plan, understand the sample feed, and get help with your account.
Common questions
Can I see the product before creating an account?
Yes. The public sample feed introduces the research format and links to source evidence. It is separate from a customer’s personalized feed. Explore the sample.
Which plan should I choose?
Choose the independent recruiter plan for one person. Choose a recruiting firm plan for multiple users, account assignment, and manager visibility. Compare the plans.
Does a hiring signal mean a company wants agency help?
No. It means the company has public hiring activity worth researching. Confirm whether outside recruiting support is needed directly with the company.
Why might a role be closed when I open the source?
Public vacancies change over time. Recheck the source and the company careers page before using a signal in outreach. Send outdated or mismatched evidence to the contact below.
Where do I access my account?
Use Log in with the account associated with your subscription. For firm invitations, use the invitation email sent to your work address.
How do subscriptions and cancellation work?
Review the Subscription & Cancellation policy for billing and cancellation information. If you need help identifying the right account, email support using your account email address.
What should I include in a support request?
Include your account email, the page involved, and a short description of what happened. For research issues, add the company name and source link. Do not send passwords, verification codes, or card details.
Contact Searchlight
Email hello@getsearchlight.io for product, billing, or account questions.
For source corrections, include the specific listing and the issue you noticed. For privacy-related requests, see our Privacy policy.